FAQ

FESTIVAL FAQ

What you need to know!

  • Where the Money goes

    The money raised from this festival goes right back to the young athletes of our community!


    "What we want to do is just put more kids on the field."


    Kerry Martin, Founder of Sozo Sports Complex, explains that he understands a lot of families in our community can't afford to play premier soccer, lacrosse, or football...but he doesn't want that to stop them! 


    Listen to the whole interview with Kerry and KXDD here!

  • Is This Event 21+?

    The 2024 Festival will be 21+

  • What can I bring into the festival venue?

    What items are allowed in the festival?


    • Hats
    • Sun Block - Highly recommended!
    • Lighters - Smoking is allowed in designated areas.
    • Sunglasses
    • Beach Towel
    • Blanket - Subject to search.
    • One Unopened 16 oz Bottle of Water - Limit one bottle per person.
    • Fanny Packs - Are not required to be clear.
    • Digital Cameras - Non-professional digital cameras are allowed. DSLR cameras or those with a removable lens are not allowed inside the festival.
    • Disposable Cameras
    • Film Cameras (non-professional)
    • Soft Lawn chairs - Please remove them from the bag so both items can be searched.
    • Cell Phones
    • Required Medical Equipment - Wheelchairs, oxygen bottles, etc. We encourage anybody with additional medical equipment to visit the medical tent for assistance.
    • All items and patrons are subject to additional inspection prior to entering the venue.



    What items are not allowed at the festival?

    • Glass Containers
    • Umbrellas
    • Chairs with Canopies
    • Outside Food & Beverages
    • Drones, Unmanned Aircraft Devices & Remote Controlled Vehicles
    • Alcoholic Beverages & Illegal Substances
    • Animals - With the exception of service animals for guests with disabilities.
    • Bags – Click here to view our Bag Policy
    • Bottles, Cans, Thermoses & Other Beverage Containers
    • Professional Cameras - DSLR cameras or those with a removable lens are not allowed. 
    • Fireworks
    • Laptop Computers
    • Radios
    • Laser Pointer Devices
    • Noisemakers
    • Promotional/Advertising or Sale Materials, not approved by Hop Country Music Festival. Anyone found to be in violation of this policy will be removed from the festival area.
    • Seat Cushions larger than 15 inches x 15 inches or that contain armrests, zippers, pockets, flaps or metal backs - Subject to search.
    • Selfie sticks, sticks or poles
    • Video Cameras
    • Monopods and Tripods
    • Weapons - Knives, box-cutters, firearms, etc.
    • All items and patrons are subject to additional inspection prior to entering the venue.
  • Clear Bag Policy

    Hop Country Music Festival has a clear bag policy to provide everyone with a safer festival experience, as well as to decrease the time it takes to get into the show. Please take note of the following, prior to making your way to the festival.

    All bags are subject to search. Approved style and size of bags are:

    • Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12”
    • One-gallon clear plastic freezer bag (Ziploc bag or smaller)
    • Small clutch bags or fanny packs, approximately the size of a hand, with or without a handle or strap, no larger than 4.5” x 6.5”
    • An exception will be made for medically necessary items after proper inspection.

    Prohibited bags include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size. 


    Clear bags will be available for purchase as long as supplies last.

  • What to Know Before you Go!

    • Bring ticket (paper or electronic) and ID with you
    • Clear bags only (see policy on info page)
    • Daily parking is $10.00
    • NO TAILGATING IN PARKING LOT! Security will be present throughout parking and festival grounds 
    • One sealed bottle of water per person may be brought into festival (No other outside food or beverages)
    • No pets (Service animals with documentation will be allowed)
    • As you approach festival parking, QR code signs will be present if you still need to purchase festival tickets 
    • Limited number of cash tickets available at gates for $90.00
  • Code of Conduct

    As we look forward to our first music festival, we would like to remind the SOZO fans to be “safe” and have fun. (SOZO means “Safe Place”)


    Hop Country Music Festival is committed to providing a comfortable and relaxing entertainment experience in which you can always expect to be treated in a consistent, professional and courteous manner by venue, security and operations personnel. The safety of our fans will always be our number one priority!


    Hop Country staff and performers have the same rights, and fans are responsible for their own behavior.  With that in mind, please remember to include this basic common-sense approach to your own Hop Country Music Festival code of fan conduct:


    • You are entitled to enjoy the Hop Country experience free from disruptive or inconsiderate behaviors or unruly actions.

    • Fans may not interfere with the event and/or performers in any manner.

    • Please refrain from using abusive language or obscene gestures.

    • Fighting, throwing objects or other behavior deemed detrimental to the experience of other guests will result in you going home early.

    • For those of you who choose to consume alcohol, please do so in a safe and responsible manner. Intervention with an intoxicated or impaired fan will be handled in a prompt and efficient manner. 

    • Please comply with requests from festival staff regarding venue operational and emergency procedures.

    • Fans may not engage in unauthorized commercial activity while on venue property.

    • In helping to maintain these high standards, Hop Country fans are encouraged to report inappropriate behavior to festival staff. Remember: SEE SOMETHING, SAY SOMETHING.

    • Violation of the Fan Code of Conduct may result in eviction from the venue without a ticket refund.


    Once again, and most importantly, be safe and have fun! 


  • Ticket Terms & Conditions

    Please read the following Terms and Conditions carefully. These rules apply to all purchases made online, or in person for the Hop Country Music Festival. 


    Hop Country is a rain or shine event.

     

    Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.


    “Management” means Hop Country staff. Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state/provincial or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband.

     

    Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event.

     

    Ticket user bears all risks, including cancellation of the event and of inclement weather.

     

    The ticket may not be used for advertising promotion or other trade purposes without the express written consent of Management.


  • VIP & General RV Camping Policy


    General tent camping is not permitted at Hop Country Music Festival. If you'd like to stay overnight, we hope you can find an RVer to ride along with!


    TO ALL HOP COUNTRY RV Campers...


    Pricing:

    $200 General RV Parking

    $500 VIP RV Parking

    *No minors allowed in VIP RV Parking*

    *VIP RV Parking is only available to VIP Festival Ticket holders*

    *General RV and VIP RV Parking Passes do not include festival admission.*

     

    Before heading out, and for the safety and enjoyment of everyone at this year’s festival, please take a moment to review our guidelines: 

     

    • Load-in for General RV Parking will be open Thursday, September 14th from 2:00pm to 6:00pm and Friday, September 15th from 9:00am until 3:00pm.  If you are unable to make it until after 3:00pm on Friday, you may experience congestion in getting your RV parked
    • General RV Parking will be at Gloria's Park just north of the SOZO main gates on 36th Ave. Please have your RV Ticket available to be scanned when arriving.
    • RV is considered to be anything with wheels that you plan to sleep in.
    • RV Parking is first come, first served and based on vehicle size. 
    • If you'd like to camp together, plan to arrive together.
    • RV Parking includes both nights of the event, you may arrive Thursday afternoon, Friday or Saturday.
    • We do not limit the number of fans per campsite, as long as y'all fit!
    • Each campsite must be registered to one adult, 18 years of age or older.  This individual accepts full responsibility for the campsite. Any Hop Country/SOZO campground rules broken may mean eviction with NO REFUND, absolutely NO EXCEPTIONS.
    • Hop Country reserves the right to move any site/camper at its discretion, at any time prior to or during the festival. Best efforts will be made to relocate you to a site near the original location, however, new placement will be at Hop Country’s sole discretion.
    • You must present your RV Parking or VIP RV Parking ticket upon arrival to gain access to the overnight camping areas.
    •  All RV and VIP RV Parking occupants must have a Festival Pass and wear a festival wristband.
    • All vehicles will be subject to search upon entering the site.
    • Unlicensed vehicles, campers, trailers, motorcycles are not permitted on the Hop Country (SOZO) sites. Hop Country may remove these at the owner’s expense.
    • Please keep the campground roads and driving lanes clear for emergency vehicle access at all times. Any vehicles found to be blocking the fire lane will be towed at owner’s expense.
    • Any stunting, unsafe operation or violation with a motor vehicle is prohibited, and anyone engaging in this behavior will be reported and/or turned over to the local police.
    • Cruising or riding in the back of pickup trucks is prohibited in all camping and parking areas.
    • Hop Country reserves the right to dismantle and/or remove any structure, pool, dance floor, or any other item that it determines to be a safety concern for patrons or staff.
    • Generators will be allowed to operate between 7:00am and Midnight. If your generator makes excessive noise and fumes it will be shut off. People with health-related issues that require generators to run all night must run “whisper mode” to not disturb other campers. Any non-compliance will result in eviction without refund.
    • Hop Country is not responsible for any materials misplaced, lost, damaged or stolen items or property. It is recommended that you do not bring valuable items.
    • For your convenience portable toilets are available throughout the campground. If you cause damage to these properties or any other properties onsite you will face eviction and criminal charges. 
    • We love our pets, but animals are not permitted in RV or VIP RV Parking on within the Hop Country festival grounds (expect approved service dogs). 
    • If you are of legal drinking age and plan to drink alcoholic beverages, please carry your age identification (i.e. driver's license) with you at all times (even after being wrist banded), as you may be stopped and asked for identification. NO EXCEPTIONS.
    • Under Age Drinking is NOT permitted in the RV campgrounds or on the event grounds. Anyone found participating in, or contributing to underage drinking may be evicted from the grounds immediately without refund.
    • Consumption of alcoholic beverages, by those of legal drinking age, is allowed in your own camping area only. Alcohol consumption is prohibited on any roadways.
    • Open flame fires are prohibited at the Hop Country Music Festival.
    • Other strictly prohibited Items:

    - Glass bottles or containers

    - Tiki torches

    - Fireworks

    - Cylinders or tanks of compressed air, or helium

    - Paper (Chinese) lanterns

    - Drones

    - Knives, or weapons of any kind

    - Firearms, or any types of explosives or ammunition

    •  Unauthorized vending or soliciting on site is strictly prohibited. This includes, but is not limited to: food, beverage, merchandise, and entertainment. Unauthorized selling of items will result in seizure of merchandise, eviction and possible prosecution. Unauthorized wrapped or sponsored vehicles may be turned away at the front gate, at the sole discretion of Hop Country
    •  No paid live music performances or campsite parties.
    • Hop Country reserves the right to refuse admission or eject any person who is violating local, state/provincial, or federal laws, facility rules, or whose conduct is deemed illegal, disorderly, or offensive by management, without refund.
    • Hop Country reserves the right to modify or add any rules at any time.

  • Parking

    Festival attendees wishing to park at the event will need to purchase a daily parking pass at the gate.


    Daily parking passes will be $10.


    Sleeping in your car overnight is not permitted and vehicles left for more than 12 hours following the end of the festival will be subject to tow.

  • Likeness Policy

    This event may be broadcast, recorded and publicized, and you may be filmed and/or photographed as part of the audience. By your attendance, you are granting your permission to be recorded for commercial purposes and agree to the following: being filmed, videotaped or photographed by any means; full use of your name, likeness, voice and words without compensation; specifically waiving all rights of privacy and/or publicity during the videotaping or filming and release SOZO Sports of Central Washington, LLC from liability for loss, damage or compensation for the use of your name, likeness, voice and words; and compliance with all rules and regulations of the event.

  • Are pets allowed?

    Animals are not allowed, with the exception of service animals for guests with disabilities. Emotional Support Animals are not considered Service Animals in the State of Washington and are not allowed entry. Ref WA State Law - RCW 49.60.040.

  • Hotel Partner


Our goal is to provide a superior music festival environment focused on an outstanding fan experience. With this responsibility in mind, and to ensure a fun and successful event, we pledge to deliver significant safety and security measures to all who perform, attend and manage the Hop Country Music Festival.



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